Your cart
Close Alternative Icon
***ORDER BY DECEMBER 15th FOR GUARANTEED DELIVERY BY DEC 24th | FREE EXPEDITED SHIPPING IN CANADA ON ORDERS $150+*** ***ORDER BY DECEMBER 15th FOR GUARANTEED DELIVERY BY DEC 24th | FREE EXPEDITED SHIPPING IN CANADA ON ORDERS $150+***

What Quality Means at CITRUS: How Our Jewellery Is Made to Last

Arrow Thin Left Icon Arrow Thin Right Icon
What Quality Means at CITRUS: How Our Jewellery Is Made to Last

In a world of fast fashion and disposable accessories, it is easy to forget what real quality feels like. At CITRUS, we believe jewellery should hold more than its shine. It should hold meaning. Every pendant, necklace, and bracelet we create is made to last, designed to be worn daily, and crafted to carry your most cherished stories.

From the metal we source to the moment your piece leaves our Toronto studio, quality is not a step in the process. It is our foundation.

Made in Toronto, Crafted with Care

Each CITRUS piece begins in our Toronto studio, where small batch production ensures every item gets the attention it deserves. We hand stamp, polish, and finish each silver pendant individually, giving your jewellery the human touch that mass production cannot replicate.

Our designs are made using Canadian sourced sterling silver and solid gold, chosen for their purity, strength, and lasting beauty. Every pendant carries our tiny CITRUS authenticity mark on the back, your quiet reminder that it was made by real hands with real care.

Shop Personalized Pendants

Gold That Glows Without Compromise

When we use gold filled materials, we work only with reputable manufacturers whose chains originate from Italy, a country known for its centuries old jewellery craftsmanship. These chains are made using the highest quality metals and are completely free of lead, nickel, and cadmium, three common culprits of skin irritation and allergic reactions.

We never apply surface coatings, lacquers, or chemical sealants to our jewellery. Instead, we embrace the natural finish of pure metals that are safe for sensitive skin and gentle enough for everyday wear.

Explore the Gold Collection 

The Beauty of Small Batch Production

Mass production might be faster, but it is never personal. That is why CITRUS operates differently. We make jewellery in small, thoughtful batches so we can focus on consistency, craftsmanship, and connection.

This approach allows us to hand inspect each piece for imperfections before it leaves the studio. If we ever mis-stamp or notice a small flaw, that pendant does not go to waste. It joins what we affectionately call our "recycle bin".

Every year, we collect and melt down approximately one kilogram of sterling silver. It is our way of honouring both the earth and our craft and ensuring that nothing meaningful ever truly goes to waste.

Learn more about our sustainability best practices  →

Ethical Sourcing, Canadian Roots

Our commitment to ethical sourcing runs deep. Wherever possible, we partner with Canadian suppliers who share our values of transparency, traceability, and sustainability.

The sterling silver used in our pendants is locally refined and certified to meet strict Canadian standards. Our gemstones and birthstones are supplied through trusted Toronto based wholesalers who ensure every stone is ethically mined and conflict free.

Even our leather bracelets come from a Toronto leathersmith who handcrafts each piece with the same care and intention we bring to our metalwork.

Explore the Birthstone & Zodiac Collection

Shop Leather Cuffs

Sustainability Meets Sentiment

Jewellery should be made to last, not just in style but in substance. That is why every CITRUS piece is designed to withstand time, wear, and memory. We choose materials not because they are trendy but because they are trustworthy.

Our pendants and charms are built to hold your stories, from newborn celebrations to milestones, and all memories that come after. We see each piece as an heirloom in the making, ready to be passed down with meaning, not discarded with fashion.

Shop the Legacy Necklace 

Discover the Family Connection Necklace 

Quality, Connection, and Care

At CITRUS, quality is not just about materials. It is about how something makes you feel. It is the comfort of knowing your jewellery was made sustainably, the joy of gifting something that will last, and the quiet pride of wearing a piece that tells your story.

Our promise is simple. We will always choose quality, care, and integrity over shortcuts. Because what you wear should be as lasting and meaningful as the moments it represents.

Want to See How It Is Made?

We are creating a behind the scenes series that shows how CITRUS pieces come to life, from metal to memory. Want early access?

Sign up for the CITRUS newsletter

Leave a comment