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Free shipping when you spend $100. Free standard shipping on all orders over $100.

Shipping

As most of our designs are custom made at the time of order, we require 1 week to craft your piece(s). A few items require longer production time, these will be noted on their respective product pages.

We offer 5 different delivery methods, depending on the speed in which you'd like to receive your order.

Canada Post Lettermail - This is our free standard delivery method when you spend over $100 (before tax), or $3 flat if you spend less than $100 (before tax) within Canada only. Transportation time across Canada can take up to 2 weeks. Along with 1 week production time, expect delivery within 3 weeks from order date. We're crafting and shipping from Toronto, Ontario so delivery addresses closer to Toronto should be delivered more quickly. This delivery method does not provide order tracking. If you are serviced by a community mailbox, your package will be delivered there.

Canada Post Xpresspost - You can choose this delivery method at checkout. The rate is automatically calculated based on your delivery postal code, so it's unique to your address. Transportation time across Canada can take up to 1 week (remote areas in Eastern + Western Canada may take longer). Along with 1 week production time, expect delivery within 2 weeks from order date. We're crafting and shipping from Toronto, Ontario so delivery addresses closer to Toronto should be delivered more quickly. This delivery method includes tracking and we'll send you the tracking number by email or text at the time your order ships.  Canada Post delivery status updates maybe delayed 24 hours on their website. If you are serviced by a community mailbox, your package will be delivered there.

Purolator Overnight - You can choose this delivery method at checkout. The rate is automatically calculated based on your delivery postal code, so it's unique to your address. Transportation time across Canada and the US for overnight shipping is 1 additional business day. Along with 1 week production time, expect delivery within 8 business days from order date.

Toronto Pick-Up - Save the shipping and receive it faster when you choose the pick-up option at Simply Beautiful, located at 2739 Dundas St. W Toronto (in the Junction area). Please note that Simply Beautiful is open 11-6pm Wed-Sat, noon-5pm Sun, closed Monday + Tuesdays. We'll email you when it's ready for pick-up and include the address and store hours. 

Good Foot Delivery - For Toronto delivery addresses with "M" as the first digit in the delivery postal code, you can choose this courier service that employs people with developmental disabilities who use the TTC and their own two feet to transport your order. This delivery fee is $19 flat and will be shipped once your order is produced within 1 week.

US Delivery - We use Chit Chat Express to transport your order from our Toronto studio to the US border. From there, USPS handles the delivery within their regular delivery schedule. 

For goods shipped outside of Canada, please note you may be charged customs, duty, or local taxes when your order is delivered, depending on the customs regulations in your country.

Sometimes our best gift ideas come to us at the last minute; we understand! Just let us know if you need something crafted in a pinch; we’ll do our very best to rush it.