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Shipping

As most of our designs are custom made at the time of order, we require 1 week to craft your piece(s). A few items require longer production time, these will be noted on their respective product pages.

We offer 6 different delivery methods, depending on the speed in which you'd like to receive your order.

Canada Post Lettermail - This is our free standard delivery method when you spend over $100 (before tax), or $3 flat if you spend less than $100 (before tax) within Canada only. Transportation time across Canada can take up to 2 weeks. Along with 1 week production time, expect delivery within 3 weeks from order date. We're crafting and shipping from Toronto, Ontario so delivery addresses closer to Toronto should be delivered more quickly. This delivery method does not provide order tracking. If you are serviced by a community mailbox, your package will be delivered there.

Canada Post Expedited Parcel (FREE when you spend $150 before tax) - You can choose this delivery method at checkout. The rate is automatically calculated based on your delivery postal code, so it's unique to your address. Transportation time across Canada can take up to 1 week (remote areas in Eastern + Western Canada may take longer). Along with 1 week production time, expect delivery within 2 weeks from order date. We're crafting and shipping from Toronto, Ontario so delivery addresses closer to Toronto should be delivered more quickly. This delivery method includes tracking and we'll send you the tracking number by email or text at the time your order ships.  Canada Post delivery status updates maybe delayed 24 hours on their website. If you are serviced by a community mailbox, your package will be delivered there.

Canada Post Xpresspost - You can choose this delivery method at checkout and is usually a day or two quicker than Expedited Parcel if your address is outside of Ontario, or is rural Ontario. The rate is automatically calculated based on your delivery postal code, so it's unique to your address. Transportation time across Canada can take up to 1 week (remote areas in Eastern + Western Canada may take longer). Along with 1 week production time, expect delivery within 2 weeks from order date. We're crafting and shipping from Toronto, Ontario so delivery addresses closer to Toronto should be delivered more quickly. This delivery method includes tracking and we'll send you the tracking number by email or text at the time your order ships.  Canada Post delivery status updates maybe delayed 24 hours on their website. If you are serviced by a community mailbox, your package will be delivered there.

Purolator Overnight - You can choose this delivery method at checkout. The rate is automatically calculated based on your delivery postal code, so it's unique to your address. Transportation time across Canada and the US for overnight shipping is 1 additional business day. Along with 1 week production time, expect delivery within 8 business days from order date.

Toronto, ON Canada Pick-Up - Save the shipping and receive it faster when you choose the pick-up option at PETTI FINE FOODS located at 3077 Dundas St. W Toronto, ON (in the Junction at Dundas St W. and Quebec Ave). Open 7 days a week. We'll email you when it's ready for pick-up and include the address and store hours. Expect crafting time to be 1 week. If you need it sooner, please contact us and we'll accomodate if we can swing it!

Good Foot Delivery - For Toronto delivery addresses with "M" as the first digit in the delivery postal code, you can choose this courier service that employs people with developmental disabilities who use the TTC and their own two feet to transport your order. This delivery fee is $20 flat and will be shipped once your order is produced within 1 week.

US Delivery - We use Canada Post to ship into the US, and then it's handled by USPS. There are 2 US delivery speeds, with their respective time provided for each at checkout. Expect 1 week crafting time in addition to the provided delivery times.

International Delivery - We ship to the UK, Ireland, Italy, Germany, Denmark, Australia, China, Japan, Hong Kong and Indonesia. Delivery times are provided at checkout. Expect 1 week crafting time in addition to the provided delivery times. If you live outside of these countries, get in touch and we'll let you know if we can deliver to you.

For goods shipped outside of Canada, please note you may be charged customs, duty, or local taxes when your order is delivered, depending on the customs regulations in your country.

Sometimes our best gift ideas come to us at the last minute; we understand! Just let us know if you need something crafted in a pinch; we’ll do our very best to rush it.

Run out of time? Online Gift cards can be sent by email quickly too.